Lumo Support

Effective: November 3, 2026

How can I get help?

Write to rnane.1@icloud.com or open an issue at https://github.com/Alberto22m/lumo-privacy/issues and describe the problem, your device and iOS version. Please do not include personal photos or information.

Restore a purchase

Open Lumo > Settings and tap Restore Purchases. Use the same Apple ID that bought Premium.

Manage or cancel a subscription

Open Lumo > Settings > Manage subscription, or iOS Settings > your name > Subscriptions. Cancel at least 24 hours before renewal.

Where are Montage, Collage, Best shots and Video?

Tap the + button at the top left of the Library. You can replay the tutorial in Settings > Show tutorial.

Lumo cannot see my photos

Open iOS Settings > Lumo > Photos and allow access (full or selected photos).

Is my data safe?

Everything is processed on your device and nothing is uploaded. Read the Privacy Policy for details.